Payments and Cancellations

When you book a reservation for a Product through the Website, Veditalia ACS srl obtains the information of your payment and process it accordingly. Veditalia ACS srl accepts the following credit or debit cards: Mastercard and Visa. The payment can be performed also through Paypal platform that accepts the following credit or debit cards: Mastercard, Visa, American Express, Discover, Aura, Maestro. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation. Payment will be listed as Veditalia ACS srl on the credit or debit card statement.

Canceling a booking with Veditalia ACS srl entail some cancellation fees, applied by Veditalia ACS srl, as outlined below. When canceling any booking you will be notified via email or telephone of the total cancellation fees.

  • If you cancel at least 7 calendar days in advance, you will be charged of 5,00 euro for management expenses each person.
  • If you cancel between 3 and 6 calendar days in advance, you will be charged a 50% cancellation fee.
  • If you cancel within 2 calendar days in advance, you will be charged a 100% cancellation fee.

The refund will be made within 20 working days by crediting the credit card used.

Cancellation fees will be apply also if the credit card payment, before the use of the booked service is not honored or revoked, this will be considered as a booking cancellation. Further claims for damages are reserved.

The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on Veditalia website, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

 

Extraordinary Cancellations

Veditalia ACS srl can cancel the activity in any case without following the cancellation terms, if weather conditions, governmental actions, unforeseeable or unavoidable external circumstances endanger or make carrying out the activity impossible or substantially more difficult. In this case any kind of refund will be provide.

This is done under exclusion of any compensation for damages or other claims under what legal basis whatsoever.